Terms and Conditions

Product Assist — SMS Terms and Conditions


Product Assist — SMS Terms and Conditions

Effective Date: October 8, 2026

1. Program Description

Product Assist is a limited technical demonstration of an SMS-based customer support application. The service provides automated responses to requests for product installation guidance, troubleshooting assistance, and general product support.

Product Assist is operated by MOTUNES Entertainment LLC for demonstration and evaluation purposes.

2. SMS Opt-In and Consent

To participate, text HELP to +1 (844) 571-3566.

By texting HELP to +1 (844) 571-3566, you expressly agree to receive automated SMS text messages from Product Assist regarding product installation assistance, troubleshooting, and customer support.

Participation is voluntary. Messages are sent in connection with your support requests and interactions with the demonstration.

Message frequency varies based on your interactions. Message and data rates may apply.

Reply STOP at any time to opt out of receiving messages. Reply HELP for assistance.

3. Message Content

Product Assist SMS messages may include:

  • Welcome messages and interactive support menus.
  • Product installation guidance.
  • Troubleshooting instructions and follow-up questions.
  • Responses to customer support requests.
  • Information about available support options.

The service is not intended for unsolicited marketing or promotional messaging.

4. Message Frequency and Charges

Message frequency varies depending on your interactions with Product Assist.

Message and data rates may apply according to your wireless carrier's plan.

5. Opt-Out Instructions

You may opt out at any time by replying STOP to +1 (844) 571-3566.

You will receive an opt-out confirmation. No further program messages will be sent unless you choose to opt in again.

6. Help and Support

For assistance, reply HELP to +1 (844) 571-3566 or contact us at:

Email: djmo@djmotunes.com

7. Service Limitations

Product Assist is a prototype provided for technical demonstration purposes.

Troubleshooting guidance is illustrative and should not replace manufacturer instructions or qualified professional assistance. Users should follow applicable safety precautions.

8. Privacy

Information collected through this service is handled according to our Privacy Policy:

Mobile opt-in information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes.

9. Third-Party Disclaimer

Product Assist is an independent technical demonstration and is not affiliated with, sponsored by, or endorsed by any third-party retailer or manufacturer.

10. Changes to These Terms

We may update these Terms and Conditions as the demonstration evolves. Updated terms will be published on this page.

11. Contact Information

Program: Product Assist SMS Support Demo

SMS Number: +1 (844) 571-3566

Copyright © 2026 MoTunes Entertainment - All Rights Reserved.

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